Payment Policy

Last Updated: Dec 1 2025

At Bella Urns, we provide a secure and transparent checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, when charges occur, and how refunds are handled.

1. Accepted Payment Methods

We securely accept the following payment methods through Shopify Payments and PayPal:

Credit Cards: Visa, Mastercard, American Express, Discover
Debit Cards: U.S. issued debit cards
Digital Wallets: Apple Pay, Google Pay
PayPal: Payments using your PayPal account

All payments are processed in USD (United States Dollar).

2. Payment Processing & When You Are Charged

We use automatic payment capture, meaning your payment is charged immediately at checkout once your order is placed. You will receive an order confirmation email after the payment is completed.

All transactions are securely handled through Shopify Payments using encrypted, industry-standard technology.

3. Taxes

Product prices displayed on our website do not include taxes. Any applicable taxes will be calculated at checkout based on your shipping address.

4. Refunds & Payment Reversals

If your refund is approved under our Return & Refund Policy:

Refunds are issued to the original payment method
Processing time is typically within 5 business days after approval
Your bank, card issuer, or PayPal may take additional time to post the funds

If you have not received your refund within the expected timeframe, please contact your bank or PayPal first. If the issue continues, reach us at: help@bellaurns.com

5. Order Verification & Fraud Prevention

To protect customers and prevent fraudulent activity, we may:

Request additional verification for certain transactions
Cancel orders that do not pass security or fraud checks

You will be notified promptly if verification is required.

6. Currency & Billing

All transactions are processed in USD ($). If your bank operates in a different currency, currency conversion fees or exchange rates may apply depending on your card provider.

7. Payment Issues

If your payment is declined or fails:

Ensure your billing details match your card information
Verify sufficient funds or account balance
Try another accepted payment method

For further help, contact us anytime at: help@bellaurns.com